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Description
Job Description
- Resolve application-related issues during on-site installation and operation; provide technical support to customers, including product demonstrations, sample testing, instrument operation training, and instrument installation.
- Provide technical support for online monitoring instruments to the sales team; assist sales colleagues with technical consultations, troubleshooting, and solution design.
- Be responsible for the daily maintenance and management of laboratory instruments.
- Create, maintain, and update various documents and reports in the CRM system in accordance with company requirements.
- Participate in marketing activities, such as exhibitions, trade shows, and technical seminars.
- Translate, organize, and archive technical materials and application-related documentation.
- Perform other tasks assigned by management.
Qualifications
- Bachelor’s degree or above in Automation, Mechanical Engineering, Measurement and Control Technology and Instrumentation, or a related field. A Master’s degree is preferred.
- At least one year of experience with online monitoring instruments. Experience working on-site in the chemical or industrial beverage industry is preferred.
- Good verbal and written communication skills and strong interpersonal skills.
- Ability to work independently and perform effectively under pressure; willingness to travel frequently.
- Ability to read and understand English-language technical documentation; CET-4 required.
- Strong teamwork and collaboration skills.
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