Information Technology Intern, Chartwells Higher Ed / Miami University at Chartwells Higher Education Dining Services

Seniority: Intern

Chartwells Higher Education Dining Services provides dining and hospitality services in educational environments. The Information Technology Intern will work with hospitality leaders at Miami University to develop IT support skills through hands-on experience in operations, troubleshooting, data management, planning, implementation, and client relations.

Responsibilities

• Executing operational standards
• Financials, P+L, Loss Prevention
• Safety and Quality Assurance: Safe food in a safe environment
• Assuring an exceptional guest experience
• Client Relations and Contractual Commitments
• Associate learning and development
• Operational support of serving platforms
• Working in different settings: FOH, BOH, Catering, Marketing & Administration
• People management (schedules, time management)
• Inventory management
• Help Desk ticket management
• Troubleshooting various IT related issues
• Report development

Qualifications

• Interest in the IT Support industry
• Attitude of a leader
• Enjoyment of inspiring others
• Articulate
• Good to better interpersonal skills
• Enjoy building relationships
• General interest and knowledge
• Interest in one or more of the following :
• Customer Service
• Technology Troubleshooting
• Data Analysis/Management
• Procedure Development
• Quality Assurance

Tech stack

IT Support, Technology Troubleshooting, Data Analysis, Data Management, Procedure Development, Quality Assurance

Benefits

• Instapay through the One @Work app
• Opportunities for learning, growth, and meaningful impact